The Quest School has written policies and procedures covering all aspects of the school. Copies of all policies and documents are kept in the school office.

If you would like a full list of our Policies & Procedures or would like a copy of any individual policy, then please contact the school office on 01732 522700, or email office@questschool.co.uk.

A full staff list is also available on request.

The following policies/procedures are available to download:

  • First Aid Policy
  • Curriculum Design and Delivery
  • Admissions
  • Anti-Bullying
  • Behaviour Management
  • Complaints*
  • Managing and Administering Medication
  • Safeguarding & Child Protection
  • Health & Safety
  • Sex & Relationships
  • Data Protection
  • Teaching & Learning
  • English as an additional language
  • Online Safety & Acceptable Use
  • SEN Policy

*In the academic year 2020/2021 Quest School received 1 formal complaint.




The purpose of Operation Encompass is to safeguard and support children and young people who have been involved in a domestic abuse incident. Following an incident at home, children will often arrive at school distressed, upset and unprepared for the day. Kent County Council (KCC), Kent Police and nominated Key Adults at The Quest School will work together to make sure that a child at Quest is supported appropriately and sensitively.


Operation Encompass was initially launched in Plymouth in February 2011 to address a shortcoming in the early sharing of information with schools. Since then several pilots have been set up across the UK, including the North East, and has proved to be very successful in providing appropriate support in a timely manner. Pilots across the UK have reported positive outcomes for many children and young people. Kent Police and many schools in the county are taking part in the scheme, to help provide additional support which will benefit children and young people in Kent and improve multi-agency sharing of information.


At The Quest School, Ashley Carter-Mepsted is our Operation Encompass Key Adult. They will be notified PRIOR to the start of the next school day that a child has experienced an incident of Domestic Abuse that the police have attended. Where children were present, witnessed or involved in a domestic abuse incident and aged between 4 and 16 years old, the officer will send this information to the Council’s Initial Contact and Referral Team who will then send this information in a secure format to Mrs Ashley Carter-Mepsted.

The information is given in strict confidence to enable support to be given dependent on the needs and wishes of the child. This information is shared on school days during school term and, when incidents occur on a Friday, Saturday, Sunday or over a holiday period, the police will contact the council the following Monday. It is the responsibility of the Key Adult to cascade the necessary awareness training to Governors and all staff so that there is knowledge of the scheme as well as the knowledge about Domestic Abuse and its impact upon children.

For more information about Operation Encompass, please contact Mrs Ashley Carter-Mepsted.